Window cleaning is a daunting task. So much so, that people would rather pay to have their windows cleaned, than do it them selves. But when it’s time to book an appointment, whom do you call? What do you need to know? Seems pretty basic, right? After all, it’s only window cleaning. Well, if this is your first thought, read on. I’m going to share a few pointers on what you need to look for when you’re ready to hire a window cleaner.
I cannot stress this enough. If you are going to allow someone on your property to handle ladders and professional equipment, all while moving around your personal belongings and in most cases, working at great heights on two story homes, you better make sure they are properly insured. If you don’t do your homework, you could be making a big mistake. If something were to happen to the cleaning technician while working on your property, you could be held liable. If you gave them permission to be on your property, or in your home, the burden can lie on you if you aren’t properly insured either. It’s not worth the risk. (If you want more detailed info on this, head over to our website at www.washhllc.com). Most importantly, do yourself a favor and find a properly insured window cleaning company. Ask the cleaner what type of insurance they carry. Most professional window cleaners do charge a little more, but this is because they have to carry higher overhead fees every month, like insurance!
Ever hear someone say, “Reputation is everything?” There’s a reason for this. From showing up on time, to delivering a great customer service experience, it’s important that you do your homework. Look for a cleaner that has great reviews on Google, Thumbtack, or Home Advisor. They don’t have to have a lot of reviews, but the ones they do have, should have a star rating of 4 and above. If you want a hassle free experience, chances are you will find one in hiring a reputable company. Referrals from friends and family are another great way to find a reputable window cleaner. We have an amazing referral program at Washh that incentivizes the customer to refer their services out to friends and family so long as the service met the customer’s expectations. This is a great way to get in with a reputable window cleaner, and get a first time service discount!
Some folks may not put a lot of consideration in hiring a professional cleaner, but here is why I think it’s important. ATTENTION TO DETAIL. If the cleaner shows up in a professional manner, wearing a company shirt with a logo, a vehicle that is clean, has a company logo and information on it, and offers you a nice looking business card upon your introduction, you’re off to a great start. And chances are, you feel more comfortable in knowing that the person you chose to hire is a reflection of your better judgment, as opposed to someone showing up with an unmarked vehicle and clothing, ready to walk inside your home. When someone puts time and energy into the small things, it says they care. It says just as much about their image as does yours. And yes, you should expect to pay a little more for your service to get these perks, as there’s fees associated with a company’s bottom line to create a branded experience. Just know that it’s all for you and your peace of mind. A window cleaner’s job has a lot to do with paying attention to detail, and the little things count. So consider hiring a professional cleaner to handle the job.
So there you have it. Now you have a better understanding of what to look for when hiring a window cleaner. And if my advice pays off, you will have a trustworthy and reliable window cleaner for life. If you have any questions, or are interested in our pricing, or more information, feel free to check us out on the web at www.washhllc.com and subscribe to our blog by filling out our contact page. You’ll get the latest info on what’s happening in the service industry. It’s what brought you here to begin with! With gratitude, The Washh crew “Your Window Cleaning Companion”